Workflow
software has helped to set standards and protocols, so that we can communicate and
interconnect with aspects of the communication chain. One of the best examples I
can think of is companies that you can buy textbooks from. You search the website
for a certain book, the website will sale the book to you. Your order is sent
to a billing, billing then sends the order to shipping. Shipping then sends a conformation
that your book has been sent. The use of workflow software makes this happen
with no hiccups. There is a chain of commands that happens so fast because of
the advances in workflow software. Almost everything that happens is automated
from your confirmation email, billing and sending your order as soon as you
place it to being packaged and sent. Without workflow software this would be a
much more tedious task. But thanks to workflow software companies now can
outsource to other countries and still have just as much control of the outcome
of their product as if it were in the next store to them. The more we can advance
in the workflow software the easier it will be to automate even more than we
can now. Or we can access cheaper talent in other countries and work hand and
hand as if they were in the same room, so the boss can be a world away and
still have the control.
Open
source software is the collaboration of the minds of software junkies to make
software for everyone to use for free. The concept of open source software is
truly noble to help make it easy for everyone to use software for free. But that
being said it is sad to say but if there is a nice way to make money someone
will exploit. This is true when it comes to open source software, many companies
will try to see how they can build off of the original idea to make money just
like IBM did to Apache. I think that many companies were happy to see that
OpenOffice.org was able to compete with Microsoft Office, but I would have to
agree with the fact that Microsoft Office is the standard and I don’t see that
changing. One of things that open source
software has brought is Linux and Firefox which has given so many people an
opportunity to use the internet. I also like that open source software makes
the big companies try harder to keep our business completion breeds innovation.
Outsourcing is being able to move jobs to somewhere
that you can spend half of what you would previously and still find talent for
the job that compares or exceeds the previous employees. Many companies have
moved aspects of their work load to places like India and China. The work you
can find in places like those can be faster and cheaper. India has capitalized
on opportunities given to them by fiber optic cables explosion throughout the
world, and the dot com busted. Also they
gained the trust of the U.S. companies during the Y2k scare, this let them show
the world they can do the job fast and cheap with positive results. It is funny
to think that our country actually played a big part in how the world became
flat. We at one time exploited India’s unstable economy by head hunting their
best and brightest to help grow technology. Now they are capitalizing on the
fact their best and brightest want to say, and they have made relationships to
be able to set the future for their country.
I
feel that computers and software have just grown at such a fast rate globally,
as a result of supply and demand. For me personally, I have never really put
much thought into the early stages of computer and software. But after reading
more this week in ‘The World Is Flat’ I found it almost mind blowing to think
of how restricting software was less than 20 years ago. Only because when I began
using computers when there was standards and much better software thanks to
workflow and open source software. I also was very enlightened on how the
country of India did not steal jobs, but rather capitalize on the opportunities
they were given. When you think about it they are only emulating the American hunger
for a better life.
It is really amazing how far we have come in such a short time! I am old enough that I remember when most people did NOT have a cell phone or home computer! I remember getting our first computer and being amazed and entertained with the ability to play games like minesweeper and wheel of fortune! Looking back now, the system itself was HUGE, and the graphics almost laughable they were so terrible. I agree with you about other countries just jumping on an opportunity, but no one likes to hear that someone else can do the job better and for less money! Haha!
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